Job Description

Schedule: Monday to Friday (06:00 AM to 03:00 PM Manila Time)

  • This is a 12-month fixed-term contract with the potential for extension based on project requirements and client demand. ****

The Accounts Receivable Officer (ARO) is responsible for managing customer collections, debtor accounts, and credit risk to support strong cash flow and positive customer relationships. The role focuses on timely revenue collection, dispute resolution, and compliance with company policies and legislative requirements, while maintaining high standards of customer service.

Skills & Experience

  • Minimum 3 years experience in accounts receivable or credit management
  • Strong understanding of credit control, collections processes, and credit risk
  • Proven ability to manage disputes and negotiate payment outcomes
  • Excellent communication and stakeholder management skills
  • High attention to detail and accurate record-keeping
  • Ability to work under pressure while maintaining professionalism

Key Responsibilities:

  • Manage a customer ledger to achieve collection targets, including DSO and aged debt reduction
  • Proactively follow up outstanding accounts and resolve overdue payments while maintaining positive customer relationships
  • Identify, manage, and escalate delinquent or non-responsive accounts through established risk and recoveries processes
  • Resolve billing disputes, invoice discrepancies, and customer queries in collaboration with sales, branch, and operations teams
  • Maintain accurate records of customer accounts, payment histories, and communications
  • Monitor and manage customer credit limits in line with company policies and procedures
  • Build strong internal relationships with sales, branch, and management teams to support effective collections
  • Ensure compliance with legislative requirements including privacy and credit regulations
  • Contribute to working capital improvement initiatives and continuous process improvement
  • Deliver consistent, professional customer service across all interactions

Key Focus Areas:

  • Timely debt collection and working capital improvement
  • Reduction of aged and high-risk debt
  • Strong customer relationship management
  • Compliance, accuracy, and risk mitigation

Join the awesome team and enjoy these benefits & perks:

  • Hybrid Work Setup (2 days Onsite/week; 3 days WFH/week)
  • Equipment Provided
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is Australia’s largest equipment hire and industrial solutions provider. Founded in 1885, the company has grown from a small engineering firm to a national powerhouse with over 145 branches and a fleet of over one million pieces of equipment.

#ConnectOSCareers #JoinConnectOS #ConnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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Job Details

Role Level: Mid-Level Work Type: Contract
Country: Philippines City: Metro Manila
Company Website: http://www.connectos.co Job Function: Finance
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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