Job Description

Key Responsibilities

Point-of-Contact (POC) Sub team Ownership:

  • Act as the point of contact (POC) for functional / sub team team/s and country stakeholders being supported, ensuring alignment, timely communication, and effective issue coordination
  • Oversee day-to-day operations of the team to support consistent service delivery, workload distribution and prioritization, timely issue resolution, and adherence to operational standards
  • Support migration, knowledge transfer to onboard new members to the team and ensure smooth transition of processes.
  • Ensures that work instructions are updated, relevant, and audit-ready to ensure alignment with controls and global standards

Accounts Payable (AP)

  • Timely and accurate processing of third party and intercompany invoice, 3-way matching (PO, Invoice, receipt) and exception handling.
  • Support on-time payment processing.
  • Ensure 4-eyes control validation for invoices, payments, and accounting entries
  • Handle non-PO invoices, ensuring proper approvals and documentation
  • Monitor and resolve invoice discrepancies, match exceptions, and vendor inquiries
  • Ensures accurate input tax compliance in AP by validating VAT/GST on invoices, applying correct tax codes, managing withholding taxes, and cross-border tax requirements.
  • Execute intercompany payables and expense reimbursement processing
  • Perform month-end activities including accruals, reconciliations, and reporting
  • Ensuring end‑to‑end process quality and identifying efficiency opportunities

Accounts Receivable (AR)

  • Manage billing and invoicing for internal and external customers using standardized templates and automated feeds
  • Perform cash application and payment allocation, including reconciliation of AR open items
  • Monitor and follow up on outstanding receivables and coordinate with stakeholders
  • Investigate and resolve invoice and payment disputes
  • Execute AR reconciliation, accruals and reporting, including GL posting and suspense account clearing
  • Support intercompany billing and settlement processes
  • Ensure accurate and timely month-end closing activities

Other Cost Accounting Support:

  • Provides end-to-end asset management support, including capitalization, lifecycle maintenance, depreciation, reconciliation, and integration with AP processes.
  • Support Vendor Data Management process and compliance
  • Support the implementation of e-invoicing

Controls, Compliance & Reporting

  • Preparation and maintenance of operational dashboards, KPIs, and control reports
  • Ensure adherence to internal controls, audit requirements, and segregation of duties (SOD)
  • Support the development of relevant work instructions and ensuring documentation aligns with global standards
  • Support regulatory and tax reporting requirements

Process Improvement & Transformation

  • Support automation initiatives and AI Adoption to improve efficiency gains.
  • Participate in process standardization activities
  • Identify opportunities to reduce manual effort and improve turnaround time
  • Collaborate with global stakeholders for continuous improvement and scalability

Communication & Stakeholder Management

  • Proactively engage with cross-functional teams and vendors, anticipating risks and driving timely, accurate outcomes
  • Take ownership of clear, structured communication, especially during critical periods (e.g., month-end close)
  • Build strong stakeholder relationships by aligning expectations, driving accountability, and continuously improving collaboration effectiveness

Qualifications & Capabilities

  • Bachelor’s degree in business administration, Accounting, Finance, or a related field
  • At least 3-to-7 year experience in end‑to‑end operations of Accounts Payable and/or Accounts Receivable
  • With a hands‑on experience in reporting and dashboarding (e.g., Power BI, Tableau, Excel analytics)
  • Exposure to AI, automation tools, RPA, or digitalization initiatives in finance. Project Management or Project Management experience is a plus.
  • Demonstrated experience with Oracle / PeopleSoft, SAP, or other global ERP systems.
  • Comfortable working with data, controls, and automated tools
  • Continuous improvement mindset with a proactive attitude
  • Strong communication and collaboration skills, with the ability to work effectively across teams and stakeholders
  • Experience working in a Shared Services environment, with strong understanding of centralized operations and service delivery models
  • Comfortable working collaboratively within a team environment, with the ability to build effective working relationships, support shared goals, and contribute positively to overall team performance.
  • Willingness and ability to work on a dayshift and/or mid shift with a flexible & hybrid setup.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: https://www.ing.jobs/Philippines/home.htm Job Function: Finance
Company Industry/
Sector:
Banking

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