Account Service Manager

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.
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Position Title: Account Service Mana

ger
Job Sum

• maryResponsible for the timely and accurate servicing of all loans and trade transactions of IBS customers in coordination with the Operating units and in accordance with the Bank’s existing policies and BSP regulati

ons.
Specific Duties & Responsibil

• itiesProvides servicing of all loans and trade transactions to IBS customers, in coordination with other Operating units and in accordance with the Bank’s existing policies and BSP regulat
• ions.Supervises the Account Service Associate/s (ASA) and ensures timely and proper booking of all loans and trade transactions and adherence to the Bank policies and BSP regulat
• ions.Ensures proper documentation and checks that any deviation approval for all loans and trade transactions has been obtained by the RM from the proper credit approving authorities prior to endorsing the transaction proce
• ssingAssists in handling of transaction-related customer complaints and recommend solu
• tionsMonitors and ensures timely submission of BIR 2306 and 2307, that there are zero A/Rs and A/Ps, and no Technical Past
• DuesPerforms other related functions that may be assigned from time to

time.Qualificat

• ions:Preferably a graduate of a Business or Finance co
• urse.At least 5 years of experience in Loans Operations Proces
• sing.Background in Commercial Loans and/or Trade Transactions Processing is an advan
• tage.Must have a solid background in client or customer-facing roles and stakeholder manage
• ment.Effective communication, presentation, and negotiation sk

ills.
Other De

tails:Rank: Junior O

fficerUnit: Enterprise Services Sector / Operations Group / Loans Operations Division / Corporate Service Management Depa

rtmentLocation: BGC,