Communications Analyst

Job Description

Broaden your skillset and exposure by joining Organizational Effectiveness & Oversight (OEO), the Home Lending-wide utility that supports large-scale initiatives. As an Employee Readiness Communications Analyst, you’ll gain valuable experience supporting employee communications and readiness across Home Lending.

The Employee Readiness Communications Analyst works with the Employee Readiness & Employee Communications team to help inform and prepare employees for changes impacting Home Lending. This role supports the creation, editing, and distribution of communications, helps maintain employee resources, and assists project teams to ensure clear and effective messaging. The position offers exposure to business change management, program support, and collaboration with various stakeholders.

Job Responsibilities

• Assist in drafting, editing, and distributing communications for Home Lending initiatives
• Support the development of multi-media messages and materials to help employees understand changes
• Help maintain employee resource sites and tools, ensuring content is current and accessible
• Participate in project meetings and support communication activities as directed
• Collect and organize feedback from employees to help improve communication effectiveness
• Coordinate with team members to ensure communications align with business priorities and project deliverables
• Perform administrative tasks related to communication projects, such as scheduling, tracking, and reporting
  
  

Required Qualifications, Capabilities And Skills

• Bachelor’s Degree in Communication, English, Journalism, or related field (or equivalent experience)
• Strong writing, editing, and verbal communication skills; attention to grammar and detail
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Collaborative team player with a willingness to learn, take direction, and ownership of their work
• Highly organized and detail-oriented
• Creative thinker with a proactive approach to problem-solving
• Basic proficiency in Microsoft Office (Word, PowerPoint, Outlook) and familiarity with digital communication tools
  
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

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