Develop and execute comprehensive sales strategies to achieve revenue targets, market share, and occupancy goals
Lead the sales team through providing mentorship, guidance, and motivation to achieve individual and collective performance objectives
Foster a culture of excellence, teamwork, and accountability within the sales department
Market Analysis and Strategy
Conduct thorough market analysis to identify emerging trends, competitive positioning, and potential growth opportunities
Collaborate with the marketing team to align sales strategies with the overall brand and marketing initiatives
Distribution Optimisation
Oversee the management of all distribution channels, including Online travel agencies (OTAs), Global Distribution Systems (GDS), direct sales, and partnerships
Monitor channel performance, adjust pricing strategies, and negotiate contracts to maximise revenue and profitability
Relationship Building
Cultivate relationships with key Corporate clients, Travel Management Company (TMC), Destination Management Company (DMC), Leisure Wholesalers, Travel Agencies, Tour Operators, Online Travel Agencies (OTA), Profesional Conference Organiser (PCO), Wedding Planners, Event Planners, National Tourism Organisations and other stakeholders to drive business and establish long-term partnerships
Represent the hotel at industry events, conferences, and networking opportunities to expand the hotel’s presence
Revenue Management
Collaborate with the revenue management team to develop pricing strategies, packages, and promotions that elevate revenue and occupancy levels
Monitor competitors’ pricing and adjust strategies accordingly
Team Management
Recruit, train, and develop a high-performing sales team, foster a culture of continuous learning and professional growth.
Set clear performance goals, conduct regular performance evaluations, and provide constructive feedback
Reporting and Analysis
Generate regular sales reports, performance metrics, and forecasts for the senior management team
Utilise data-driven insights to make informed decisions and identify areas for improvement
Collaboration
Collaborate with other department heads, including marketing, operations, and finance, to ensure seamless cross-functional alignment and execution of business strategies.
Qualifications And Requirements
Bachelor’s degree in Business, Hospitality Management, or a related field. A Master’s degree is a plus.
Proven track record of success in hotel sales and distribution, with at least ten years of experience in a leadership role
Strong analytical and strategic thinking abilities
Excellent communication and negotiation skills
Proficiency in using sales and customer relationship management (CRM) software
In-depth knowledge of hotel market and industry trends
Demonstrated ability to build and maintain strong relationships with clients and partners
Flexibility to travel and attend industry events as required
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