Invoicing Clerk Cashier - Getafe

Job Responsibilities

• Order and Payment Processing and Management

• Performs order processing in compliance to the standard operating procedures including requirements for Authority to Purchase (ATP) and Voluntary Surety (VS).
• Receives and processes payments, and ensures accurate issuance of collection receipt (CR).
• Assists in the checking and monitoring of maturing and delinquent accounts.
• Performs suggesting and upselling to increase basket size
• Performs processing of Monthly Complementary Products (MCP) for branch employees.
• Establishes the correct identity of the transacting dealers prior to processing orders.
• Branch Fund Management
• Ensures the safety and security of the branch (i.e. CCTV, secured branch access, etc.)
• Ensures that all items in the Upkeep Governance checklist are fulfilled and in order, and implements 5S within the branch.
• Ensures that all branch facilities are well maintained and in good working condition.
• Ensures the proper filing and safekeeping of branch documents.
• Resolves branch issues and concerns within the capacity of the GLS Invoicing Clerk.
• Escalates complex or recurring issues to the immediate superior when necessary.
• Product Delivery Monitoring and Management
• Assists in receiving and verifying delivered products as against delivery Stock Transfer
• Assists in inspecting the product for damage or breakage.
• Assists and ensures efficient documentation and filing of received documents.
• Assists in encoding details of delivery (STR) in the branch system (e.g.PCIS).
• Inventory Management
• Conducts timely and quality Daily Cycle Count in the absence of WC.
• Assists in Wall-to-Wall inventory count.
• Analyze sources of variance based on the inventory report.
• Repeat Purchase Order
• Performs the Repeat Purchase Order (RPO) Heart-to-Heart (H2H) calls.
• Analyzes maturing accounts to be converted to RPO.
• Customer Service
• Observes friendly, respectful, and professional behavior towards dealers.
• Dealer Management
• Assists in the registration of the new recruits in the branch system (e.g. BMS)
• Supports in resolving dealer concerns and issues.
• Assists in releasing dealer-related reports as needed.
• Other Tasks
• Performs other branch operations tasks and/ or activities as needed.
• Receives calls from dealers regarding orders, promo inquiries, product availability concerns, and complaints.
• Performs relieving functions related to branch operations as needed.
• Coordinates with other units as the representative of the branch and provides data and
• information as requested.