Admin Associate

About the job Admin AssociateBe the support that keeps properties running smoothly.

Hi! Were Smartsourcing, and were looking for a full-time, onsite Admin Associate to provides administrative and operational support to the Property Management and Sales teams, ensuring accurate and timely execution of property-related processes, compliance tracking, documentation, and workflow management. processes organized and operations running efficiently.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu



About The Role

As a Admin Associate, it focuses on backend operations and structured task execution, including rent receipting, lease documentation, inbox management, and system updates. It also supports basic marketing and social media activities, contributing to property listings and brand visibility. Operating as a developing practitioner, the role requires strong attention to detail, the ability to work independently on routine tasks, and the capability to manage multiple workflows while maintaining accuracy and timeliness.

Key Responsibilities

A. Property Management Administration & Compliance

• Process and reconcile daily rent receipts
• Maintain compliance records (e.g., smoke alarms, inspections)
• Track arrears and follow up via SMS/email
• Maintain insurance and regulatory records
  
  

B. Leasing & Documentation Management

• Prepare and process lease agreements and renewals
• Manage tenant applications and documentation completeness
• Handle vacating tenant processes
• Coordinate utilities and onboarding requirements
  
  

C. Inbox & Workflow Management

• Monitor and manage shared inbox
• Triage, respond, or escalate communications
• Coordinate maintenance requests with vendors
• Support onboarding of properties and tenants
  
  

D. Social Media & Creative Support

• Create and schedule property-related social media content
• Design basic marketing materials and listing visuals
• Support marketing updates and campaigns
• Generate QR codes and simple landing pages
  
  

E. Systems & Data Management

• Maintain accurate records in property management systems
• Update and manage system data
• Support reporting and status updates
• Process board orders and updates
  
  

F. Artificial Intelligence (AI) Readiness and Digital Enablement

• Maintain baseline AI literacy relevant to their role, including the ability to understand, use, and evaluate AI-supported tools for work efficiency and decision-making.
• Use approved AI tools and digital systems in compliance with company policies, data privacy requirements, information security standards, and client confidentiality obligations.
• Apply sound judgment in AI use by validating outputs, avoiding overreliance, and ensuring accuracy, fairness, and professional accountability for all work delivered.
• Participate in required AI readiness trainings, upskilling programs, and continuous improvement initiatives as part of Smartsourcings innovation and learning culture.
• Proactively identify opportunities for process improvement through automation, digitization, and responsible AI integration within their scope of work.
  
  

Qualifications:

• Bachelors degree in Business Administration, Marketing, or related field
• 1–2 years in administrative, operations, or property management support role
  
  

Benefits

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. Were here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, weve been recognized as one of HR Asias Best Companies to Work For. This award isnt just a title--its a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why Youll Love Working Here

About

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. Thats why were all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Heres just a glimpse of what we offer:

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs including hiking and free-diving
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops
• And so much more!
  
  

Were not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.

Join Smartsourcing today. Apply now!

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