HR Employee Relations And Engagement Officer

Job Description

Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.

Key Responsibilities

Assist in handling employee concerns, complaints, and conflicts professionally.

Support investigations and help resolve workplace issues in compliance with company policies and labor laws.

Help communicate HR policies, procedures, and code of conduct to employees.

Ensure staff understand their rights and responsibilities.

Plan and coordinate employee engagement activities, events, and recognition programs.

Gather feedback to assess employee satisfaction and morale.

Maintain employee records related to engagement and relations activities.

Prepare reports or documentation for HR leadership or compliance.

Promote transparency and open dialogue between management and staff.

Support programs that foster a positive, inclusive, and productive workplace culture.

Ensure all employee relations practices align with labor laws and company policies.

Handle sensitive information with discretion and professionalism.

Key Qualifications

Bachelors degree in Human Resources, Psychology, Business Administration, or a related field.

1-2 years of experience in HR, employee relations, or employee engagement roles preferred.

Experience in organizing employee events or handling employee feedback is a plus.

Excellent communication skills verbal and written; able to interact effectively at all levels.

Strong interpersonal skills approachable, empathetic, and a good listener.

Problem-solving ability can handle conflict resolution and sensitive matters with professionalism.

Organizational skills able to coordinate multiple projects and meet deadlines.

Discretion and integrity maintains confidentiality in handling employee issues.

Familiarity with labor laws and HR policies.

Understanding of employee engagement strategies and best practices.

Basic knowledge of HR systems and employee survey tools.

Additional Benefits

Mid Year Bonus

Performance Bonus

13th Month Pay

Bereavement Assistance

Financial Assistance

HMO

Paid Leaves

Company Events

Training Programs

Opportunities for Promotion

At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values integrity, focus, and care and we empower employees to grow with us.