Senior Allocator

Grow with Australia’s Trusted Healthcare Staffing Experts – With over 40 years of industry leadership and a people-first approach, this organization delivers tailored workforce solutions that truly make an impact.

The Opportunity

Support seamless care delivery while strengthening operational performance in a fast-growing healthcare organization, ensuring accurate client data management, efficient rostering coordination, and responsive communication that keeps services running smoothly.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup
  
  
  

Staff Testimonial

“Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment.” -Allocations and Admin Assistant, ASW Philippines.

What You’ll Do

• Maintain accurate client records, including documentation and roster details.
• Manage and update daily and ongoing staff rosters, ensuring full shift coverage.
• Implement roster changes and fill urgent, short-notice, and advance shifts.
• Provide administrative support to Care Managers and across departments.
• Send team communications and coordinate with care workers as required.
• Assist with compliance tasks, incident reports, and flag urgent case matters.
  
  
  

Key Criteria

• Previous experience in administration or customer service.
• Confident using phone systems, email platforms, and standard administrative tools.
• Strong ability to multitask and work efficiently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Comfortable handling high-volume calls and regular client interactions.
• Willingness to work on weekends, with Tuesday and Wednesday as scheduled days off.
  
  
  

Work setup

• Manila (BGC, Taguig): Australian hours (7 am–4 pm PHT) with a hybrid setup once a week.
  
  
  

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