Join a nationally registered NDIS provider with decades of experience supporting individuals to achieve greater independence and improved wellbeing through high-quality, person-centred care.
The Opportunity
Play a key role in delivering meaningful outcomes—conducting client interviews, producing high-quality reports, and ensuring accurate, compliant documentation—while working closely with experienced leaders and a supportive team environment dedicated to making a real difference in people’s lives.
Why join us?
Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup
Staff Testimonial
“ ASW is my second home and family. They have opened a lot of opportunities for me.” – Underwriting Assistant, ASW Philippines.
What You’ll Do
Conduct client interviews via phone or Microsoft Teams and gather relevant information
Prepare accurate and structured reports, including progress notes and client documentation
Maintain complete, up-to-date, and compliant client records
Ensure all documentation meets internal standards and regulatory requirements (e.g., NDIS)
Support administrative tasks such as managing calendars, questionnaires, and documentation workflows
Assist in budget tracking and general operational support for the team
Maintain calendar bookings for accurate billing and time tracking
Key Criteria
Bachelor’s degree in Allied Health (e.g., OT, Nursing, Physiotherapy, Social Work or related field)
3–5+ years of relevant experience in clinical support, documentation, or similar roles
Experience working with individuals with disabilities or related client groups
Familiarity with NDIS or similar regulatory frameworks (preferred but not mandatory)
Strong written and verbal communication skills
High attention to detail with strong documentation and report writing skills
Ability to manage workload independently with strong organizational and time management skills
Work setup:
Manila (BGC, Taguig): Initial working hours are 8:30 AM to 5:30 PM AWST, with a full onsite setup for the first 6 months.
A hybrid arrangement may be offered thereafter based on performance.
Following the initial 4-week training period, the shift may adjust to an earlier start time between 6:30 AM and 7:30 AM.
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