Job Description

Join a nationally registered NDIS provider with decades of experience supporting individuals to achieve greater independence and improved wellbeing through high-quality, person-centred care.

The Opportunity

Play a key role in delivering meaningful outcomes—conducting client interviews, producing high-quality reports, and ensuring accurate, compliant documentation—while working closely with experienced leaders and a supportive team environment dedicated to making a real difference in people’s lives.

Why join us?

  • Proudly Great Place to Work® certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup


Staff Testimonial

“ ASW is my second home and family. They have opened a lot of opportunities for me.” – Underwriting Assistant, ASW Philippines.

What You’ll Do

  • Conduct client interviews via phone or Microsoft Teams and gather relevant information
  • Prepare accurate and structured reports, including progress notes and client documentation
  • Maintain complete, up-to-date, and compliant client records
  • Ensure all documentation meets internal standards and regulatory requirements (e.g., NDIS)
  • Support administrative tasks such as managing calendars, questionnaires, and documentation workflows
  • Assist in budget tracking and general operational support for the team
  • Maintain calendar bookings for accurate billing and time tracking


Key Criteria

  • Bachelor’s degree in Allied Health (e.g., OT, Nursing, Physiotherapy, Social Work or related field)
  • 3–5+ years of relevant experience in clinical support, documentation, or similar roles
  • Experience working with individuals with disabilities or related client groups
  • Familiarity with NDIS or similar regulatory frameworks (preferred but not mandatory)
  • Strong written and verbal communication skills
  • High attention to detail with strong documentation and report writing skills
  • Ability to manage workload independently with strong organizational and time management skills


Work setup:

  • Manila (BGC, Taguig): Initial working hours are 8:30 AM to 5:30 PM AWST, with a full onsite setup for the first 6 months.
  • A hybrid arrangement may be offered thereafter based on performance.
  • Following the initial 4-week training period, the shift may adjust to an earlier start time between 6:30 AM and 7:30 AM.



Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila
Company Website: https://aswhiteglobal.com Job Function: Healthcare & Medical Services
Company Industry/
Sector:
Staffing and Recruiting

What We Offer


About the Company

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