ACCOUNT SUPERVISOR

Company Description

Job Title: Account Supervisor

Agency: Publicis JimenezBasic

Location: The Enterprise Center, Makati

Reports To: Associate Account Director/Account Director

About Publicis JimenezBasic

Publicis JimenezBasic is part of the globally renowned Publicis Groupe, a leading creative and digital transformation agency. We partner with the worlds biggest and local iconic brands to create breakthrough campaigns, blending creativity, data, media, and technology. Our team thrives on bold ideas, deep strategic thinking, and seamless execution to deliver work that makes an impact.

Overview

About the Role

As an Account Supervisor, you will play a pivotal role in managing client relationships and ensuring the successful execution of campaigns. You will lead day-to-day client interactions, act as a trusted point of contact, and support strategic planning while driving projects across teams with accountability and precision.

This role combines hands-on project leadership, mentorship of junior staff, and contributions to strategic account growth. You are expected to bring market insight, operational excellence, and strong communication skills to both clients and internal teams.

Responsibilities

Key Responsibilities

Strategic Focus & Impact

• Provides input based on brand knowledge to support strategy execution.
• Supports campaigns and account strategies while gradually influencing outcomes.
• Identifies opportunities to improve processes and project workflows.
  
  

• Leads day-to-day client interactions, serving as a trusted point of contact for clients and internal teams.
• Ensures client satisfaction by addressing needs proactively and managing expectations.
• Prepares and presents client updates, reports, and strategic recommendations.
  
  

• Drives project execution through strong interdepartmental collaboration and clear accountability.
• Ensure projects are delivered on time, within scope, and aligned with client objectives.
• Maintains accurate documentation, progress tracking, and performance reporting to support transparency and continuous improvement.
  
  

• Mentors and guides junior staff to foster development and accountability.
• Supports a collaborative, high-performing team culture and encourages knowledge sharing.
  
  

• Tracks project budgets and timelines, ensuring financial accuracy.
• Manages financial status reporting for projects and supports P&L considerations.
  
  

• Supports planning for account growth, client renewals, and potential upselling opportunities.
• Contributes to proposals and strategic initiatives to expand client relationships.
  
  

• Possesses extensive knowledge in own discipline and basic understanding of related disciplines.
• Applies expertise to improve campaign execution and streamline internal processes.
  
  

• Build trust and strong relationships with teams and clients.
• Collaborates effectively across departments and demonstrates proactive problem-solving.
  
  

• Applies market and competitor knowledge to enhance campaign execution.
• Advises teams on trends, best practices, and insights relevant to client accounts.
  
  

• Skilled in tracking campaigns, analyzing data, and producing actionable reports.
• Leverages tools and platforms to improve workflow efficiency and decision-making.
  
  

• Supports internal operations and contributes to workflow and team efficiency.
• Collaborates across teams to maintain smooth execution of campaigns and projects.
  
  

• 4–6 years of experience in account management or related roles in advertising, marketing, or communications.
• Proven ability to manage client relationships and lead projects across teams.
• Strong organizational, financial, and communication skills.
• Able to mentor junior staff and contribute to team development.
• Solid understanding of brands, marketing trends, and the advertising industry.
  
  

• Be part of a world-class Publicis Groupe agency with a legacy of award-winning creative and strategic solutions.
• Work with top-tier global and iconic local brands, with opportunities to drive impactful marketing campaigns.
• Thrive in a collaborative and dynamic work environment where ideas, innovation, and talent are valued.
• Access career growth opportunities across the Publicis Groupe network both locally and internationally