Warehouse Outbound Lead - SCommerce Bacolod

Job Description

Oversee warehouse inventory, outbound and maintenance operations; Ensure SLAs are met

Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future

Initiate, coordinate and enforce optimal operational policies and procedures

Adhere to all warehousing and handling requirements

Manage overall warehouse cost and budget

Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports

Receive feedback and monitor the quality of services provided

Outbound Order Monitoring

• Track and manage the outbound order process to ensure shipments are picked, packed, and shipped
• according to schedules and customer commitments.
  
  

Performance Analytics & Reporting

• Analyze outbound KPIs such as order accuracy, on-time shipping rate, shipping costs, and carrier
• performance. Provide daily, weekly, and monthly reporting to support decision-making.
  
  

Exception Management

• Investigate and resolve outbound exceptions such as delayed shipments, mis-picks, and order
• discrepancies. Work with cross-functional teams to implement corrective actions.
  
  

Requirements

Graduate of any Bachelor’s Degree

Preferably has 5-10 years of experience in E-commerce, Logistics and Warehousing

Has supervisory experience, both for direct and agency employees

Keen with details and has background in process improvement

Knowledgeable with MS and Google Applications

Amenable to be assigned in Bacolod

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