Waiter Waitress

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Waiter / Waitress to support a unique US Navy program based on the island of Diego Garcia.

Job Responsibilities

The Waiter / Waitress is responsible for providing high-quality service in a full-service restaurant or club environment, ensuring guest satisfaction and compliance with food safety and sanitation protocols. They must deliver exceptional service by maintaining a professional demeanor and handling challenging situations with tact and diplomacy. Key responsibilities include, but are not limited to:

Customer Service and Food Delivery:

• Taking customer orders and delivering food and beverages promptly and accurately.
• Anticipating customer needs, answering questions about menu items, and providing recommendations when needed.
• Addressing and resolving customer concerns professionally and ensuring a positive dining experience.
• Maintaining composure and demonstrating tact while handling difficult or unpleasant situations with diplomacy.
  
  

Compliance and Training:

• Completing four hours of initial food sanitation training within the first 30 days of employment and an additional four hours of annual food sanitation training in compliance with NAVMED P-5010-1 and CNICINST 1710.3.
• Undergoing ServSafe Alcohol Safety or Alcohol Server Intervention Training (ASIT) annually if serving alcohol.
• Maintaining compliance with all food and beverage service safety standards and operational guidelines.
  
  

Dining Area Maintenance:

• Ensuring tables and dining areas are clean, organized, and ready for guests.
• Setting up tables with appropriate linens, silverware, and glassware as required.
• Assisting with end-of-shift duties, including cleaning, organizing, and restocking supplies.
  
  

Team Collaboration:

• Working collaboratively with other wait staff, kitchen personnel, and supervisors to create a smooth and efficient workflow.
• Offering support to teammates during busy or challenging shifts to ensure service standards are met.
  
  

Minimum Requirements

• 1 year of satisfactory experience as a server in a full-service restaurant or club environment.
• Ability to interact professionally with a diverse set of customers and provide excellent service with tact and diplomacy.
• Strong verbal communication skills to engage with customers and relay orders to kitchen and bar staff effectively.
• Completion of food sanitation training per NAVMED P-5010-1 and CNICINST 1710.3 (training provided if not already certified).
• Must be willing to complete annual alcohol service training (ServSafe or ASIT) if serving alcoholic beverages.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Strong attention to detail to ensure compliance with food service presentation and cleanliness standards.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
  
  

Preferred Qualifications

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Familiarity with military or government dining policies and standards.
• Additional certifications in customer service or food safety, such as advanced ServSafe Food Protection certification.
• Experience providing high-quality service in formal dining or club environments.
  
  

Other Responsibilities

Safety

Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality

Quality is the foundation for the management of our business and is essential for maintaining customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance

Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements in all applicable plans, procedures, and policies pertaining to this job.

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