Underwriting Support Officer

Are you keen to grow your career with a well-established Australian underwriting business that values collaboration and continuous improvement?

The Opportunity

In this role, you’ll gain hands-on underwriting support experience, manage policy documentation, and play a key role in supporting the underwriting team’s day-to-day operations.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
  
  
  

• Support the underwriting team with new business, renewals, and endorsements in line with provided instructions.
• Prepare and manage policy documentation, including Certificates of Currency and Claims Histories.
• Upload, maintain, and file documentation across internal and external systems accurately and on time.
• Follow up on outstanding client requirements, documentation, and debtor-related matters.
• Respond to requests and queries from the onshore Australian team, ensuring timely and professional support.
  
  
  

• Minimum 2 -3 years’ experience in insurance, preferably within brokering or underwriting environment.
• Strong administration and document management skills, ideally gained in insurance or financial services.
• Excellent written and verbal English communication skills.
• Ability to work independently and collaboratively in a fast-paced, offshore support environment.
• Strong time management, attention to detail, and organisational skills.
  
  
  

• Manila (BGC, Taguig): Australian hours (6am–3pm PH local time) with full time onsite commitment.