Job Description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

  • End-to-End Transportation & Distribution Management: Coordinate the entire cross-border logistics process, including pickup, customs clearance, booking, and delivery. Align national/regional logistics operations, optimize air/sea/land/express workflows, develop standardized SOPs, and ensure seamless interlink coordination to enhance efficiency and punctuality.
  • Exception Handling & Vendor Management: Monitor real-time anomalies in logistics (e.g., missing customs documents, tracking irregularities), collaborate with service providers and customers to resolve issues. Establish a vendor KPI evaluation system to improve operational quality, reduce exception rates, and elevate customer experience and vendor service levels.
  • Data Monitoring & Cost Optimization: Maintain ITMS and other system data (order creation, vehicle info, delivery timelines). Analyze logistics metrics (profit/loss, KPI performance), develop cost-saving strategies, drive process improvements and system tool adoption to reduce expenses and boost operational efficiency.
  • Cross-Border Capability Building & Compliance: Build cross-border logistics expertise and export standardized processes. Study customs policies and regulations to ensure compliant customs declarations, manage high-value/dangerous goods Cross-Functional Collaboration & Customer Support: Liaise with headquarters, regional, and technical teams to align execution timelines and resource allocation. Deliver tailored solutions to customers, maintain relationships, ensure prompt response to needs, and enhance satisfaction and loyalty.

Requirements

  • Solid years of work experience in logistics or transportation operations, with knowledge of warehouse and logistics industry practices.
  • Proficient in both English and Mandarin as working languages to liaise with HQ in China.
  • Diligent, detail-oriented, proactive, fast learner, and highly responsible with a strong work ethic.
  • Proficient in basic office software.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: http://corporate.jd.com/ Job Function: Management
Company Industry/
Sector:
Software Development

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.


Recent Jobs
View More Jobs
Talentmate Instagram Talentmate Facebook Talentmate YouTube Talentmate LinkedIn