SUPPORT ASSOCIATE

This position is primarily responsible for providing administrative support to the Fixed Income Sales team. Handles and facilitates client’s pre-trade, settlement and post-trade transactions and other related activities. Handle projects, reports and other operations-related duties as may be assigned by the supervisor/officer/group head.

Main Accountabilities

• Receives and check completeness and correctness of the documents for trade and non-trade related transaction of the client (e.g. account opening, amendment request, bank certification request, etc.)
• Ensure organized filing, archiving and safekeeping of all documents and records related to accounts of client (e.g. hard copy instructions, forms, receiving copies, electronic copy, etc.)
• Prepares billing statements, payment and reimbursement of expenses and procurement of supplies
• Customer service to internal & external clients by performing call back and answering client’s inquiries
  
  

• Must possess at least Bachelors/College Degree in Business Studies/Administration/Management/Finance/Accountancy/Banking equivalent
• Fresh graduates are welcome to apply
• Proficient in using Microsoft Office applications