Shopee Xpress - Area First Mile Coordinator Isabela

Job Description

• Managing day to day FM operations for the area
• Managing day to day lead time and success rate
• Coordinating with hubs within the area in overseeing FM operations
• Managing timely pickup based on seller preference with due diligence of achieving best seller
  
  

• Monitoring of shunting truck usage, AM & RR pick up & concerns, and RTS dispatch
• Monitoring of Ops clock compliance
• Managing key processes, generating measurable reports and driving performance to excellence
• Managing equal route distribution towards target truck/rider productivity set by Management
• Audit and validate operational SOP are being met
• Support Hub opening/closing for FM driver/riders/backroom deployment
• Support and resolves escalations and shall be able to provide long & short term solutions
• Responsible for area FM lead time, seller requests and performance
• Prepare weekly and monthly performance report
  
  

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated area
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations