Service Manager- Laundry

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manilas second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are hiring for a Service Manager - Laundry.

As a Service Manager - Laundry, we rely you to:

• Ensure smooth operation on a daily basis
• Maintain a high performing team
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies
• Adhere to Shangri-La room standards policy
• Maintain the public and general areas
• Report any maintenance-related issue to the Engineering Department
  
  

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Communicates with fluency in English (and local language)
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Enjoys being challenged