Service Leader - Health Club

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.

We are hiring for a Service Leader - Health Club.

As a Service Leader - Health Club, we rely on you to:

• Ensure a smooth and efficient daily operation in the Health Club & Spa
• Manage the hotel recreation activities
• Maximize the guests hotel experience
• Maximize the revenue
• Maintain positive customer relationship
• Check with guests and ensure guest satisfaction
• Respond to complaints of customers in a prompt manner
• Provide assistance to team members when necessary
  
  

• Takes pride in being a hotelier
• Committed to serving guests of the highest qulity with a welcoming manner
• Enjoys interacting with people
• Communicates fluently in English as well as the local language
• Has experience in an international 5* hotel would be advantageous
• Is a friendly, helpful and trustworthy leader
• Has a strong performance management skill
• Loves to be creative with an eye for detail