Service Associate - Summer Palace Chinese Restaurant

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are looking for a Service Associate- Summer Palace.

As a Service Associate- Summer Palace, we rely on you to:

• Interact and engage with restaurant guests and maintain high quality service standards
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar
  
  

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Communicates with fluency in English (as well as the local language)
• Preferably has experience working in either a luxury all day dining restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged