Senior Payroll Systems Officer

Join a market leader in injury and claims management; supporting 2.2M+ workers, 300,000+ employers, and over $100B in claims payments across Australia, backed by 110+ years of industry experience and community impact.

The Opportunity

You’ll work at the centre of payroll operations, shaping how payroll systems perform and evolve while making a real difference to the people who use them every day. This role gives you the opportunity to improve efficiency, accuracy, and reporting through well‑designed systems, support the rollout of new payroll technologies, and stay hands‑on with payroll processing.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup
  
  
  

• Support the strategic direction, performance, and sustainability of payroll systems and operations.
• Manage and optimise payroll systems, configurations, integrations, and daily data flows.
• Resolve system issues through root‑cause analysis, testing, and collaboration with HR, Finance, and People teams.
• Drive continuous improvement by streamlining payroll processes and adopting new technologies.
• Identify system and process improvement opportunities, including cost‑benefit analysis and training delivery.
• Prioritise payroll projects, initiatives, and reporting in partnership with Finance leadership.
• Provide hands‑on support for payroll preparation, data entry, checking, and processing.
• Build strong relationships with stakeholders while responding promptly to employee payroll queries.
• Provide payroll expertise, guidance, and support for team members, change initiatives, and service excellence.
  
  
  

• At minimum 5 years’ payroll systems experience, working within a fast-paced business environment.
• Experience using Workday and Payroll software (preferred Aurion, or similar).
• Experience involving system maintenance, troubleshooting and development.
• Excellent understanding of Australian payroll legislative requirements (awards, Payroll tax, Superannuation, PAYG and Workers Compensation).
• Advanced proficiency in Microsoft office suite.
• Exceptional communication, people and customer service skills.
  
  
  

• Manila (BGC, Taguig): Australian hours (6:00AM – 3:00PM PHT) with hybrid setup 2 times a week for the first month. To move to Hybrid, once a week (every Thursday) after.