Senior Manual Test Engineer

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, were looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You: 🏡

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.
  
  

• Career Stability: Enjoy a stable career path with ample project opportunities.
• Immediate Coverage: Private HMO and insurance benefits from day one.
• Jubilee Celebration: A 5-year milestone includes a complimentary trip to any European ERNI sites.
• Comprehensive Benefits: Government-mandated benefits including 13th-month pay.
• Skill Enhancement: Access free training and certifications.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.
  
  

• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
  
  

• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
  
  

• Open Communication: Experience transparency and value your input in our culture.
  
  

• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.
  
  

• Connect and Celebrate: Participate in a variety of events including leisure, summer,
  
  

• Experience: 8-10+ years of experience in manual QA, software validation, or technical support roles.
• Industry Knowledge: Previous experience working in Laboratory environments or with healthcare devices is mandatory.
• English Level: Advanced (C1). You must be comfortable conducting technical discussions and writing reports exclusively in English.
• Technical Proficiency:
• Strong SQL knowledge to perform complex database queries for troubleshooting and verification.
• Familiarity with health protocols such as HL7 or ASTM.
• Expertise in tools like HP ALM 12.0, MS Team Foundation Server (TFS), and MS SharePoint.
• Analytical Mindset: Exceptional proactive attitude with the ability to "deep dive" into technical logs and system behaviors to find root causes.
• Quality Focus: A rigorous approach to traceability and documentation, understanding the impact of software stability in a regulated medical field.
  

• Advanced Troubleshooting (L2): Analyze and resolve complex technical issues by performing log analysis, checking system connections, and investigating database inconsistencies.
• System Migrations & Upgrades: Execute software upgrades (e.g., from version 3.xx to 3.05.xx) and perform clean new installations according to service specifications.
• Validation & Testing: Create, maintain, and execute manual test cases, including System Acceptance Tests (SAT) and Integration & Performance Tests.
• Defect Management: Identify, report, and track bugs through the full lifecycle, providing early feedback to the 3rd-level engineering team.
• Data Quality & Documentation: Perform data updates in systems like SAP and REXIS, and ensure all work results are documented with full traceability according to CSV (Computerized System Validation) methodologies.
• Agile Collaboration: Participate in all Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Stakeholder Interaction: Communicate directly with international teams and affiliates to provide status updates and gather technical requirements.
  
  

• 18 Locations in 8 Countries
• 800+ Employees across the Globe
• ISO Certified