Senior Lead Sales Engineer

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Lead field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts. Focus on strategic global accounts, facilitating account planning, leading extended sales team on complex multi-region/ multi-metro sales.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Subject matter expert for product(s), technologies, industry, etc.
• Utilizes internal process and client requirements to help shape company policies, procedures and products
• Provides full sales support for assigned regional and/or global customers
• Provides guidance to other personnel and mentors members of the Sales Engineering team
  
  

Solution Design and Deliverables

• Hosts meetings with Senior Stakeholder/ may be C-level executives
• Provides high level technical solution design expertise to all assigned Sales account executives
• Develops and refines standard practices and procedures
• Develops complex RFI/P/Q preparation as requested by Sales Representatives
• Independently delivers all deliverables for the customer
  
  

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing
• Drives pre-sales efforts for all company products and services
• Provides outstanding technical support in sales presentations, customer meetings, and trade shows
• Anticipates and resolves complex customer issues
  
  

Business and Market Expertise

• Excellent understanding and awareness of technology trends in the market
• Exceptional understanding of Equinix data center, Network, and Cloud products and services
• Strong familiarity with the competitive landscape
  
  

Collaboration / Communication

• Creates new business opportunities and grows existing customer relationships
• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Develops a positive culture on the team
• Demonstrates outstanding presentation skills
  
  

Team Leadership

• Leads initiatives and team projects to better the organization
• Demonstrates team and thought leadership; is a recognized SME
  
  

Qualifications

• Typically requires a minimum of 8 years of related presales experience with a Bachelor’s degree
• Candidates with Operations background with customer facing experience will be considered as well
  
  

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

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