Senior Commerce Specialist

Company Description

Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 80,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production.

As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients.

Overview

The Senior Commerce Specialist (E-Commerce Media Planning) will be responsible for leading the strategic planning, execution, and optimization of e-commerce media campaigns across platforms such as Shopee, Lazada, and TikTok Shop. This role requires a blend of strong media planning expertise, client management skills, and a deep understanding of e-commerce ecosystems. The specialist will work closely with brand teams, finance, the Ad Ops team, and the affiliate team to deliver efficient, data-driven campaigns that maximize GMV and ROI.

Responsibilities

• Media Planning & Strategy
• Develop full-funnel e-commerce media strategies aligned with client business goals, category priorities, and platform best practices.
• Translate briefs into actionable media plans covering Always-On, Payday, and Mega Day campaigns.
• Recommend optimal media mix, budget allocations, and platform-specific tactics (e.g., GMV Max, Sponsored Discovery, Live Ads).
• Campaign Management & Ad Ops Oversight
• Oversee end-to-end campaign setup and execution in collaboration with the Ad Ops team, ensuring accuracy of targeting, ad types, creatives, and budgets.
• Provide direction and guidance to Ad Ops for smooth implementation and troubleshooting of delivery, pacing, and optimization issues.
• Drive campaign performance with continuous optimization across CR, GMV, and ROAS.
• Client & Stakeholder Management
• Act as a day-to-day point of contact for brand leads, providing proactive recommendations and insights.
• Prepare and deliver performance reports, campaign post-mortems, and quarterly business reviews.
• Collaborate with cross-functional teams including Brand, Finance, Ad Ops, and Affiliates to ensure smooth execution.
• Performance Analysis & Insights
• Monitor key KPIs and identify trends, risks, and opportunities.
• Leverage dashboards, trackers, and platform data to generate actionable insights.
• Recommend new test-and-learn initiatives to continuously improve performance.
  
  

• 2–5 years of experience in digital or e-commerce media planning, preferably within a brand, agency, platform, or enabler environment.
• Strong understanding of e-commerce ad products on Shopee, Lazada, and TikTok Shop (GMV Max, Sponsored Ads, Live Selling).
• Experience managing ad campaign executions.
• Analytical mindset with experience handling large datasets and extracting insights.
• Proven experience in client-facing roles with excellent communication and presentation skills.
• Highly organized, proactive, and able to manage multiple campaigns simultaneously.
• Bachelor’s degree in Marketing, Business, or related field preferred.