Senior Broker Officer

Contribute to the growth of a leading Australian insurance brokerage with a reputation for excellence and innovation.

THE OPPORTUNITY

Join a leading brokerage and leverage your skills to manage client policies, secure competitive coverage, and streamline claims processes while driving success in a dynamic, fast-paced environment.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup
  
  
  

• Respond to enquiries and action requests from Directors and Senior Brokers.
• Process new business, renewals, and policy maintenance with accuracy and efficiency.
• Provide and follow up on quotations and policy renewals, ensuring the best options for clients.
• Conductremarketing of renewals, negotiating with insurers to secure competitive coverage.
• Prepare and manage correspondence between our Clients Insurance, clients, and underwriters, ensuring clear and professional communication.
• Lodge and oversee claims, working closely with underwriters to facilitate smooth processing until finalization.
• Manage debtors and ensure timely follow-ups to maintain financial stability.
  
  
  

• Mid-to-senior-level experience in the insurance industry, with a solid understanding of brokerage processes.
• Tier 1 qualification (essential).
• Strong background in insurance, ideally with Australian insurance experience.
• The ability to work independently, think critically, and problem-solve, especially when engaging with insurers.
• Strong communication and organizational skills to manage multiple priorities effectively.
• Experience with Insight (internal insurance system) is a plus.
  
  
  

• Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup (3 days onsite, 2 days remote) after a 6-month onsite probation.