Senior Assessment Operations Coordinator

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 28,000 to Php 36,000

We value transparency and we encourage applicants who are comfortable within the salary range.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Senior Assessment Operations Coordinator to join our Manila Exam Services Team. As a key member of our team, your role will support the Exam Services Manila team with a variety of administrative and data processing tasks, in managing queries, liaising with stakeholders, and providing support on a day-to-day basis.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work® for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.



What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures
  
  

What will you do as a Senior Assessment Operations Coordinator?

As a Senior Assessment Operations Coordinator, you will lead a team of Assessment Operations Coordinators to accurately complete varied tasks and responsibilities within defined deadlines. You will need to demonstrate a high standard of work whilst helping others to realize their potential through empowerment, recognition of progress and mutual respect.

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

These are the skills and experience required to be a Senior Assessment Operations Coordinator:

• Experience of supervising and supporting other people's work
• Accuracy when handling data within internal systems and when using Microsoft Excel and Word
• Experience of identifying process improvements plus supporting colleagues to implement those improvements.
• Excellent communication and written skills
• Working collaboratively with colleagues and external stakeholders
• Providing excellent customer service
• Ability to create, review and update compliant documentation
• Willing to work following UK hours / mid-shift working pattern
• Flexibility to follow a hybrid working pattern.
  
  

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language, plus a practical task prior to interview which will be sent via email so check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. 'Therefore, if you are interested, please submit your application as early as possible. You must submit a Cover Letter alongside your CV which would explain your interest in the role and how your previous experience and skills make you right for this position

#PursuingPotential #CambridgeManila

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