Job Description

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.

The Opportunity

Support a worldwide medical services organization by ensuring accurate scheduling, timely physician communication, and smooth end-to-end workflows.

Why join us?

  • Proudly Great Place to Work® certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup


Staff Testimonial

“ Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.

What You’ll Do

  • Schedule and confirm physician examinations using internal systems, doctor portals, and phone coordination
  • Communicate with physician offices to ensure appointments meet case‑specific specialty and location requirements
  • Coordinate ancillary services required to support scheduled examinations
  • Maintain accurate and timely scheduling records within system databases
  • Handle high volumes of calls while managing multiple cases and deadlines
  • Provide scheduling and administrative support to other offices as needed
  • Participate in ongoing training and perform additional duties as assigned


Key Criteria

  • 2+ years of voice or administrative support experience, preferably in healthcare.
  • Proficient in handling high-volume calls and administrative tasks.
  • Typing speed of 35 WPM or higher.
  • Strong verbal and written communication skills in English.
  • High attention to detail with strong accuracy, quality control, and documentation skills
  • Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.


Work setup:

  • Manila (BGC, Taguig): 8:00 AM – 5:00 PM EST with a full onsite work arrangement.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: https://aswhiteglobal.com Job Function: Administrative Support
Company Industry/
Sector:
Staffing and Recruiting

What We Offer


About the Company

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