Sales And Marketplace Associate

Reports to: Sales and Marketing Manager

Role Overview

The Sales and Marketplace Associate is responsible for managing, optimizing, and scaling Blackbough’s presence across third-party marketplace platforms including Shopee, Lazada, Zalora, Wolf & Badger, Amazon, and other regional marketplaces. This role is highly execution-focused and requires a detail-oriented, data-driven operator who can balance day-to-day marketplace maintenance with performance analysis, promotional execution, and cross-functional coordination to drive sustainable sales growth.

Key Responsibilities

• Marketplace Management & Maintenance
• Own the end-to-end management of all marketplace platforms, including product uploads, listing updates, pricing accuracy, imagery, and inventory alignment.
• Ensure all product listings are optimized for visibility, conversion, and platform-specific best practices.
• Maintain listing hygiene across all marketplaces, ensuring banners, links, collections, and promotions are up to date.
• Coordinate inventory availability and stock alignment with internal teams to prevent overselling or missed opportunities.
• Marketplace Campaigns & Promotions
• Execute marketplace-led campaigns, sales events, and seasonal promotions (ex. double-digit sales, payday sales, etc.).
• Prepare and submit campaign proposals, promo schedules, and asset requirements within required lead times.
• Coordinate with internal Marketing, Creative, Operations, and Sales teams to ensure timely execution of marketplace activations.
• Utilize platform-specific promotional and advertising tools to drive traffic and conversion.
• Performance Tracking & Analysis
• Track daily, weekly, and monthly marketplace performance metrics including sales, traffic, conversion rate, and sell-through.
• Prepare regular sales tracking updates and post-campaign performance reports (post-mortems).
• Identify performance gaps, growth opportunities, and actionable insights to improve future campaigns.
• Support target-setting and forecasting for marketplace channels.
• Platform Compliance
• Ensure compliance with marketplace policies, guidelines, and SLAs to maintain strong platform health and seller ratings.
• Proactively flag operational or CX risks that may impact sales or account standing.
• Cross-Team Collaboration & Support
• Work closely with Marketing, Creative, Operations, Finance, and Sales teams to align marketplace execution with broader business goals.
• Maintain updated linesheets, pricing references, and weekly performance summaries.
• Support ad-hoc initiatives related to marketplace expansion, platform testing, or operational improvements.
  
  

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• At least 1 year of experience managing e-commerce marketplaces or digital sales channels.
• Hands-on experience with platforms such as Shopee, Lazada, Zalora, Wolf & Badger, Amazon, or similar.
• Strong analytical skills with the ability to interpret sales data and translate insights into actions.
• Highly organized, detail-oriented, and capable of managing multiple deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
  
  

• Marketplace operations and platform management
• Sales tracking and performance analysis
• Campaign execution and timeline management
• Inventory coordination and listing optimization (Experience with OneCart is a plus)
• Platform compliance
• Strong ownership, urgency, and attention to detail