Reporting Technician

Job Description

About Us

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Position Overview

The Reporting Technician is responsible for processing, analyzing, and archiving the data collected by Clients robotic systems. The role will review all data collected and produce high-quality reports that are deliverable to customers or other partners.

Duties And Responsibilities

• Be a role model for Clients visions, values, and culture at all times
• Receive and manage data from the field crews - this involves loading the data for processing, verifying that the data is complete, acquiring missing data, and informing the necessary personnel that data has arrived
• Review and process the data in a timely fashion to meet customer timelines - this will involve direct processing and may at times involve interacting with Engineering for some types of processing
• Work within Clients proprietary software systems to view data
• Document methods used and write technical reports containing information collected
• Verify integrity and accuracy of data contained in remote sensing image analysis systems
• Produce draft reports that are circulated for review
• Take feedback from draft reports, implement changes, and create final reports
• Prepare documentation or presentations, including charts, photos, or graphs using specialized computer software routines to customize and integrate image analysis
• Create customer deliverables: organize, print, and bind final reports; and create digital media that contains work product and reports
• Accomplish goals efficiently and provide cost-effective solutions
• Monitor stock levels of necessary materials and notify proper personnel to reorder
• Develop and follow best practices for data processing, report production, and data archiving
• Interact with Clients customers as needed to provide appropriate work product and resolve open issues
• Perform other duties as assigned
  
  

• Bachelors degree in computers, software, or mathematics
• 1-3 years of experience with data collection/input, computer programming and document creation (preferred)
• PACP certification
  
  

• Demonstrated proficiency through application of data analysis, software and document management processes and tools which increase or add value to needs of business
• Demonstrated proficiency in internet navigation for information and data gathering
• Strong attention to detail and accuracy, excellent organization skills with ability to prioritize
• Proficiency in all Microsoft Office Products (Excel, Word, PowerPoint) is required
• Experience in Microsoft Access & other database systems
• Demonstrated strong results orientation skill set, indicated by efficiency, accuracy, and time management
• Planning/organizing skills to prioritize and execute work activities using time efficiently and properly
• Ability to plan, manage and execute extremely detailed timelines and documentation
  
  

• Effective verbal and written skills with the ability to understand departmental and company needs
• Present effectively for a wide range of internal and external audiences
• Strong communication skills (written and verbal), ability to deliver message concisely Fluent in English
• Strong propensity to listen and ask the right questions of customers and the organization
  
  

• Quality capabilities to demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Demonstrated ability to recommend potential solutions for implementation
• Works independently within established procedures associated with the specific job function
• Adaptability capabilities to react appropriately to changes in the work environment,
• manage competing demands and to deal with frequent changes, delays, or unexpected events
• Active Learning to effectively understand the implications of new information, techniques, and processes for both current and future problem-solving and decision making
• Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  
  

• Outstanding interpersonal skills to develop relationships with peers, partners, and clients
• Ability to work collaboratively with colleagues and staff to create and lead a results driven, team-oriented environment
• Highly resourceful with an ability to work independently or in a team on special, nonrecurring ongoing projects
• Learn quickly, adapt easily to changing technology/circumstances, and apply change management skills appropriately
  
  

• Office-based
  
  

• Monday-Friday, 8:00 PM - 5:00 AM