The HR/Payroll Officer will be responsible for managing end-to-end payroll processing, government statutory compliance, and employee timekeeping. The role also includes handling HR administrative tasks and ensuring accurate and timely processing of employee benefits and business-related documents.
Key Responsibilities
Payroll & Timekeeping
Manage end-to-end payroll processing (regular, overtime, adjustments, and deductions).
Maintain accurate timekeeping records, validate attendance data, and ensure completeness before payroll cut-off.
Process statutory contributions and loan payments (SSS, PhilHealth, Pag-IBIG, etc.).
Prepare payroll reports, summaries, and government remittances.
Ensure payroll is processed accurately and on time.
2. HR & Government Compliance
Handle processing of government-related business documents such as:
SSS, Pag-IBIG, PhilHealth
Business permits and renewals
Other government submissions and requirements
Serve as first-line contact for government agencies regarding requests such as Pag-IBIG loans, car loans, etc.
Manage benefits administration (HMO, government benefits, leave credits, etc.).
Assist with government benefit applications (SSS loans, Pag-IBIG loans, Maternity/Sickness benefits).
Responsible for addressing DOLE-related concerns.
Maintain records and 201 files.
Ensure staff and personnel records are updated and organized.
3. Relations & HR Administration
Handle offboarding and conduct exit interviews for internal staff, SaaS personnel, and VAs.
Follow up on individuals who went AWOL, as necessary.
Issue NTEs, warning letters, and other disciplinary notices.
Act as a mediatory person prior to escalation to the Sourcing Specialist.
Support HR functions including onboarding, offboarding, and addressing general inquiries.
Create strategies to re-engage VAs and other team members in company events; work collaboratively on coaching and development initiatives.
4. Documentation & Administration
Prepare HR-related documents such as contracts, certifications, and memos.
Ensure proper documentation and filing of payroll and HR records.
Requirements:
Preferably a graduate of Human Resources, Psychology, Business Administration, or related field.
Strong attention to detail and accuracy in payroll data.
Experience in HR and payroll is required, preferably with exposure to:
Timekeeping
End-to-end payroll
Government statutory processes (SSS, Pag-IBIG, PhilHealth)
Business permit processing
Good communication, organizational, and documentation skills.
Proficient in MS Excel and payroll systems (an advantage).
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