QA Manager

The QA Manager owns quality across all Mercola products — web (React/TypeScript), mobile (React Native iOS & Android), and backend APIs (NestJS/Python). This role leads the entire Manila QA team, defines test strategy, establishes quality gates across all environments (Dev → Staging → UAT → Production), and drives test automation adoption. The QA Manager is the final sign-off authority for production releases and reports quality metrics directly to leadership.

Key Responsibilities

Test Strategy & Quality Governance

• Define and maintain comprehensive test strategy spanning web, mobile, and API workstreams
• Establish quality gates for each environment with clear pass/fail criteria
• Own the release sign-off process for production deployments
• Define and track quality metrics: defect density, test coverage, defect escape rate, regression pass rate
• Conduct risk-based test planning based on feature criticality
• Establish bug severity and priority classification standards; manage defect triage process
  
  

• Manage and mentor the Manila QA team
• Lead daily standup for the Manila team
• Conduct performance reviews and create career development plans
• Manage QA capacity planning aligned with sprint scope and release schedule
• Coordinate with Engineering teams on cross-team quality initiatives
  
  

• Own the test automation roadmap targeting >70% automation coverage
• Guide automation framework selection and implementation
• Ensure automated tests are integrated into CI/CD pipelines
• Establish automation standards for API, UI, and mobile testing
  
  

• 5–8 years of QA experience with at least 2 years in a management/lead role
• Test strategy ownership – designed and implemented test strategies for web, mobile, and API products
• Test automation background with Playwright/Selenium, Appium, Postman/Newman
• Azure DevOps (ADO) proficiency – test plans, test suites, work item management
• Full-stack application understanding – can read React/TypeScript, NestJS, and Python code
• Mobile testing experience – iOS and Android testing, device management
• API testing expertise – REST and GraphQL API validation
• CI/CD integration knowledge – understands automated testing in build pipelines
• People management skills – performance reviews, mentorship, capacity planning
• Excellent English communication (written and verbal)
  
  

• ISTQB certification
• HIPAA or healthcare compliance testing experience
• Accessibility testing experience (WCAG 2.1)
• Security testing knowledge (OWASP basics)