Develop and manage the organization’s performance management framework, including goal setting, performance reviews, feedback cycles, and performance improvement plans.
Collaborate with leadership and HR teams to align performance systems with organizational strategy.
Implement tools and platforms that support real-time performance tracking and continuous feedback.
Training & Support
Train managers and employees on performance processes, including SMART goal-setting, feedback best practices, and evaluation criteria.
Provide coaching to managers on performance conversations and employee development plans.
Offer support during review cycles and resolve any escalated concerns or conflicts.
Data Analysis & Reporting
Monitor performance trends, identify gaps, and propose action plans to address underperformance.
Prepare regular reports and dashboards for HR leadership, identifying trends, strengths, and areas of improvement.
Support calibration processes to ensure fairness and consistency across teams.
Performance Improvement & Recognition
Collaborate with HRBPs to create and implement performance improvement plans (PIPs) where necessary.
Recommend and help implement recognition programs that reward high performance and impact.
Ensure alignment between performance evaluations and compensation, promotions, and talent planning decisions.
Requirements
Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field.
At least 5 years of experience in performance management and program management
Strong understanding of performance frameworks, employee engagement, and feedback systems.
Excellent communication, facilitation, and interpersonal skills.
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