Product Owner - ServiceNow Work From Home

Specific Duties And Responsibilities

• Product Vision & Strategy: Define, articulate, and communicate the product vision, strategy, and objectives to stakeholders and the development team.
• Product Roadmap: Understand and communicate the product roadmap, aligning it with business goals and market opportunities.
• Backlog Management: Create, prioritize, and manage the product backlog. This includes defining clear, concise, and well-understood user stories, epics, and features with detailed acceptance criteria.
• Stakeholder Collaboration: Serve as the primary liaison between the product management team and the development team. Gather and synthesize feedback from all parties.
• Development Team Liaison: Work closely with the development team throughout the sprint lifecycle, clarifying requirements, answering questions, and ensuring the team understands the product goals.
• Agile Ceremonies: Actively participate in and facilitate key Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives.
• Acceptance & Validation: Inspect and accept or reject work completed by the development team based on defined acceptance criteria and overall product quality standards.
• Value Maximization: Continuously focus on maximizing the value delivered by the product and the development team.
  
  

• Proven experience working as a Product Owner or in a similar role within an Agile (Scrum, Kanban) development environment.
• Minimum of 3 years of experience in system integration with a solid understanding of basic coding practices, database technologies (SQL), and data modeling concepts (JSON, XML, ERD, workflow/dataflow diagrams).
• Knowledge of Service Now Platform, specifically the Field Services module (FSM)
• Strong understanding of Agile principles, frameworks, and best practices.
• Excellent communication, interpersonal, and negotiation skills, with the ability to effectively engage with technical teams and business stakeholders.
• Demonstrated ability to translate business needs into actionable product requirements and user stories.
• Experience with backlog management tools (e.g., Jira, Azure DevOps, Trello).
• Strong analytical, problem-solving, and decision-making capabilities.
  
  

• Certified Scrum Product Owner (CSPO) or similar Agile certification.
• Technical background or familiarity with software development lifecycles.
• Experience with user research, usability testing, and data analysis.
  
  

• Bachelors degree in Computer Science, Business Administration, Marketing, or a related field, or equivalent practical experience.
  
  

• Work From Home Set-up
• Schedule is from 7 PM - 4 AM MNL / 8PM - 5AM MNL