Print Quality Controller

Primary focus

• Check digital file at end of each stage during production following SGS procedures – i.e. artwork, technical drawing, color separation, etc.;
• Ensure brief mentioned in MySGS system or designated media(s) has been applied to the output correctly;
• Follow the client’s and SGS processes strictly;
• Clarify with the corresponding client service representative when the instruction mentioned in the brief is not clear and concise;
• Log each checked job in the QC Log Sheet;
• Log each job in MySGS;
• Supervise and coach the PP/PA team members to ensure they are capable to work correctly based on standards/procedure;
• Escalate either equipment or job specific issues to the Quality Control Lead;
• Report to Senior Quality Control or designated staff when procedures are not being followed or when an abnormal situation arises, which cannot be resolved by his/her own self.
  
  

• Be involved in quality investigations and support in corrective actions;
• Suggest / Implement process changes to reduce risk of problems re-occurring;
• Arrange and facilitate training for PP/PA operator. Keep training records up to date;
• Train/coach junior staff as needed;
• Complete any ad hoc task assigned by Senior Quality Control or Quality and Process Manager.