People And Culture - EComms Analyst

Join our People & Culture (P&C) team as an Analyst and play an important role in keeping our eComms surveillance program running smoothly while helping manage P&C‑related risks across our businesses.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

You’ll be responsible for conducting daily reviews of eComms to ensure they align with Macquarie’s workplace standards, as well as manage and analyse eComms alerts, keeping an eye on daily and weekly volumes while identifying behavioural patterns, tone, sentiment, and any potential risks within staff communications. You’ll escalate relevant matters to the EEO Office through the eComms Manager and support the team by documenting, tracking, and maintaining records of ongoing cases and reports.

In addition, you’ll assist the EEO Manager and eComms Manager with ad‑hoc investigations and tasks as they arise. Building strong working relationships across P&C, Compliance, Technology, and various business partners will be an important part of your day-to-day work.

What You Offer

• Strong discretion and confidentiality, with consistently high ethical standards
• Analytical and investigative mindset with excellent attention to detail
• Ability to recognise behavioural indicators (e.g. aggressive language, stress, threats) and accurately interpret tone, sentiment and context
• Familiarity with employment‑related regulations, behavioural risk concepts or similar risk frameworks
• High emotional intelligence and capability to interpret complex written and verbal information
• Clear communication skills and confidence in managing relationships with various stakeholders
• Ability to multitask, work independently and meet deadlines while maintaining accuracy
• Comfortable using technology‑based tools, with solid proficiency in Microsoft Excel and Word, with experience in financial services, compliance, audit, HR investigations or similar environments an advantage.
  
  

We love hearing from anyone inspired to build a better future with us, if youre excited about the role or working at Macquarie we encourage you to apply.

What We Offer

Benefits

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment
  
  

About Financial Management, People and Engagement

Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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