OSS Order-to-Cash Operations Associate Korean Language Capabilities

Job Location

MANILA SIX/NEO OFFICE

Job Description

We are seeking a detail-oriented and proactive OSS Order-to-Cash Operations Analyst with foreign language capabilities to join our dynamic team. This role will play a crucial part in facilitating business transactions within the end-to-end Order to Cash (OTC) process, specifically focusing on Order Management, Transportation Operations, and Accounts Receivables. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and fluency in Korean.

Key Responsibilities:

• Language Support: Provide translation and interpretation, facilitating effective communication with stakeholders in Korean in the following areas:
• Order Management: Ensure on-time and right-first-time order processing by reviewing and validating customer orders, including returns and rejections.
• Accounts Receivables: Oversee customer receivables collections, maintaining accurate records and following up on outstanding payments.
• Transportation Operations: Collaborate with logistics teams to manage transportation operations, ensuring efficient delivery of goods.
• Compliance Validation: Conduct freight external compliance validation to ensure adherence to regulatory standards and company policies.
• Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to streamline operations and enhance customer satisfaction.
  
  

• Education: Bachelor’s degree in any field.
• Language Proficiency: Written and oral fluency in Korean.
• Experience:
• Previous experience in finance, operations, customer service, or language translation work is a plus.
• Familiarity with the Order to Cash process is desirable but not mandatory.
• Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant business software.
• Ability to work independently and as part of a team in a fast-paced environment.