Ops Admin Assistant III

職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。

Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。

職務内容:

Job Title: OPS Admin III / Dispatcher

Responsibilities

• Assigning pick-up request: Allocate pick up requests to drivers, OGP and OSP partners for pick-up of shipments base on the location and pick-up time transmitted in UPS system in the pick-up record.
• Scheduling: Help manage schedules for drivers and customers base on the pick-up time of shipments to ensure timely pickup of packages to avoid any customer complaints.
• Communication: Use telephone, cellular phone, text messages, and other messaging apps to relay information to and from drivers and internal/external customers.
• Documentation: Maintain pick-up records and other important documentations pertaining to work scope.
• Monitoring: Monitor pick-up status and driver location and investigate any delays or issues with overdue requests.
• Customer Service: Communicate with internal and external customers to resolve issues related to pick-up requests.
• Compliance: Ensure all activities and reports are completed on time and comply with company policies and safety regulations
• Reporting: Keep detailed records of all pertinent records and information related to dispatch
  
  

• Education: College diploma or equivalent.
• Experience: Previous experience in dispatching or a related field.
• Skills:
• Strong organizational and time-management skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using dispatch system and other relevant technology
  

• Driver / Vehicle Allocation
• Scheduling
• Communication
• Documentation
• Monitoring and Tracking
• Customer Service
• Compliance
• Reporting