Operations Manager

Join a global leader in providing Independent Medical Exams, Peer Reviews, and Medical Compliance Services – backed by decades of excellence and innovation in Healthcare Solutions.

The Opportunity

Play a key role in driving efficiency, supporting strategic initiatives, and contributing directly to the organization’s growth and performance.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup
  
  
  

• Oversee day‑to‑day operations by coordinating, planning, and directing workflow to ensure timely, efficient, and high‑quality completion of work.
• Develop, implement, and monitor operational processes, procedures, and training programs for internal and external resources.
• Identify areas for improvement and implement strategies to increase overall efficiency and meet financial goals.
• Partner with upper management to support development of new products/services and communicate key updates across departments.
• Ensure compliance with company policies and all local, state, and federal regulations governing business operations.
• Manage staffing needs, performance evaluations, corrective actions, and overall employee morale and productivity.
  
  
  

• Bachelor’s Degree
• Strong communication skills, with the ability to convey information clearly, listen effectively, and seek clarification when needed.
• Proficiency in multiple software programs, including Microsoft Word, Outlook, Excel, and internet applications.
• Demonstrated ability to analyze complex problems, apply solutions, and take independent, well‑judged action when required.
• Highly organized, able to prioritize, manage time efficiently, and work independently under pressure or frequent distractions.
• Ability to maintain confidentiality, promote teamwork, and adapt effectively to change, unexpected events, or delays.
  
  
  

• Manila (BGC, Taguig): 8:00AM to 5:00PM Eastern Standard Time (9:00PM – 6:00AM PHT) with a full onsite model.