Operational Excellence Analyst

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Parameta Solutions

Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.

Role Overview

In the role of Associate, Analyst, Operational Excellence, you will play an important role in supporting strategic transformation and continuous improvement across the division. You will be expected to work closely with cross functional teams to optimise operational performance by enhancing data quality, optimising delivery models and driving process efficiency in line with the company’s growth objectives. We’re scaling operational efficiency across the business—standardizing processes, instrumenting telemetry, and converting data into decisions. You’ll sit at the junction of ops, data, and change management: diagnosing bottlenecks, building the data layer and dashboards that expose them, and partnering with leaders to land measurable improvements.

Role Responsibilities

As an Operations Excellence Associate/Analyst, you will play a critical role in driving strategic transformation and continuous improvement across the division. You will partner closely with cross‑functional teams to optimise operational performance by improving data quality, refining delivery models, and enhancing process efficiency in support of the company’s growth objectives.

This role sits at the intersection of operations, data, and change management. You will diagnose bottlenecks, help build the data and telemetry needed to surface operational insights, and work with senior leaders to translate these insights into measurable improvements. You will contribute to scaling operational excellence across the business by standardising processes, strengthening governance, and converting data into actionable decisions.

Process Improvement & Operating Model

• Map and optimise end‑to‑end processes across Sales Ops, Client Onboarding, Data Ops, Finance, and Support.
• Lead root cause analysis using structured methods (5 Whys, fishbone, Pareto) and design future‑state processes with clear controls, handoffs, and SLAs.
• Establish lightweight governance frameworks including definitions, RACIs, SOPs, and success metrics.
• Perform process, data, and compliance risk assessments and design mitigation or contingency workflows.
• Define and track key metrics, RCA themes, and controls for continuous improvement.
  
  

Telemetry, Instrumentation & Data Insights

• Define leading and lagging indicators to monitor throughput, cycle time, error rates, rework, and service levels.
• Develop and maintain semantic models for operational analytics (fact/dimension tables, SCD patterns, data contracts).
• Build automated Power BI dashboards with drill‑through, row‑level security, parameters, and alerting.
• Collaborate with engineering/data teams to ensure robust event instrumentation and data quality (freshness, completeness, lineage).
• Identify opportunities for workflow automation using low‑code tools, macros, and triggers to reduce manual effort.
• Track project milestones, risks, dependencies, and benefit realisation.
  
  

Data Access & Analysis

• Write efficient SQL in Snowflake (CTEs, window functions, clustering, cost optimisation).
• Build reproducible data transformations (dbt or SQL‑based patterns) with clear documentation of logic and business rules.
• Conduct exploratory analyses to size opportunities, quantify impact, and make recommendations.
• Perform scenario modelling and operational impact analyses for new products or processes.
  
  

Change Delivery & Stakeholder Management

• Lead improvement sprints from discovery through to adoption, ensuring measurable value delivery.
• Run workshops, playback sessions, and executive updates; translate technical findings into business‑ready insights.
• Apply consulting‑grade problem‑solving methods, structured recommendations, and clear trade‑off analysis.
  
  

Experience & Competencies

Essential

• Demonstrated experience in Operational Excellence, Business Operations, Strategy & Analytics, or top‑tier/boutique consulting with hands‑on execution.
• Proven SQL capability (joins, window functions, performance tuning) and Snowflake experience (RBAC, virtual warehouses, query optimisation).
• Proficiency in Power BI (data modelling, DAX, RLS, parameters, deployment pipelines).
• Practical experience applying Lean, Six Sigma, Kaizen, or equivalent methodologies with tangible impact.
• Excellent stakeholder management with the ability to frame problems, influence decisions, and drive cross‑functional change.
• Comfort operating in ambiguity with strong structured thinking and hypothesis‑driven problem solving.
• JIRA/Azure DevOps (work tracking)
• Confluence/Notion (documentation)
• Miro (process mapping, workshops)
  
  

Desired

• Experience with dbt, Git, and CI/CD workflows for analytics.
• Knowledge of event instrumentation or product analytics concepts (events/properties, sessionisation).
• Python for lightweight analytics, automation, or API interaction.
• Certifications such as Lean Six Sigma Green/Black Belt, SnowPro, Power BI Data Analyst Associate.
• Domain experience in data products, market data, or B2B SaaS environments.
• Monte Carlo / Great Expectations (data quality & lineage)
• Git (version control)
• Automation tools, macros, or low‑code platforms
  
  

Role Band & Level

• Professional / 5
  
  

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesnt align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Dont hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. Thats why were building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Philippines - A.T. Yuchengco Centre - Taguig City

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