ONBOARDING OFFICER

The Onboarding Officer is responsible for ensuring a smooth and efficient onboarding process for Officer and Staff hires. This role involves coordinating with various departments, managing documentation, and providing support to new employees to help them integrate into the company seamlessly.

Key Responsibilities

• Onboarding Coordination:
• Coordinate closely with new hires and internal teams to ensure all pre-employment requirements are completed on time.
• Work closely with HR, IT, and other departments to ensure a seamless onboarding experience.
• Collaborate with Recruiters to ensure candidates meet all requirements, confirm onboarding dates, and address any related matters.
• Collaborate with hiring managers to ensure all hiring details for new hires are accurately communicated and documented.
• Coordinate with accredited vendors for results of medical, background checks, and other hiring-related requirements.
• Follow up with new hires who have incomplete employment requirements.
• Documentation Management:
• Review and ensure that all employment requirements are accurately completed and submitted in the system (RHEA).
• Ensure that all submitted employment requirements are stored either in the HR System or in Share Point, whichever is applicable.
• Monitor the submission of incomplete employment requirements and ensure they are submitted by the new hire’s committed date.
• Update trackers and other reporting platforms.
• New Hire Support:
• Provide basic training and troubleshooting assistance to new hires for uploading requirements in the HR system (RHEA).
• Assist new hires in completing the necessary forms and documentation.
• Serve as the point of contact for new employees, addressing any questions or concerns during the onboarding process.
• Schedule and conduct onboarding sessions, including New Employee Orientation (NEO) and NEO Cap-Off.
• Project Management:
• Plan, execute, and deliver the assigned projects related to process innovation, improvements, streamlining and/or addressing backlogs.