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Mortgage Broker Support

Talentmate

Philippines

19th December 2025

2512-18750-113

Job Description

Join a leading Australian brokerage and help deliver seamless home loan experiences.

The Opportunity

Support Senior Brokers in managing end-to-end loan applications for an established residential lending team, ensuring accuracy and efficiency from documentation preparation to liaising with lenders and solicitors.

Why Join Us?

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties & more
Grow with stability: 100+ in our 10-Year Club by 2025
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

“ Stepping out of your comfort zone opens a whole new world of opportunities for you. ” – Performance Manager, ASW Philippines

What You’ll Do

Manage CRM entries and task lists to track loan applications
Prepare complete loan documentation for lender submission
Liaise with lenders, solicitors, and real estate agents for smooth processing
Assist brokers with client file preparation and documentation collation
Monitor settlement timelines and coordinate actions to meet deadlines
Maintain and update client records in Mercury CRM and ApplyOnline
Identify workflow inefficiencies and suggest improvements
Participate in training and mentorship guided by the Mortgage Loan Officer

Key Criteria

At least 6 months of experience in mortgage operations, loan processing, or broker support
Familiarity with Mercury CRM and ApplyOnline is a strong advantage
Strong attention to detail and accuracy in documentation
Proactive mindset with process improvement initiative
Clear and professional communication skills
Comfortable working independently and collaboratively in a remote-first environment
Prior exposure to the Australian mortgage industry is a plus but not required

Work Setup

Work setup & hours may vary by location in accordance with local norms, practices & policies.

Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup (3 days onsite, 2 days remote) after a 6-month onsite probation.
Ho Chi Minh City (Ree Tower, Xom Chieu Ward): Vietnam business hours (8 am – 5 pm) with a hybrid setup (3 days onsite, 2 days remote) after probation.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Manila National Capital Region
Company Website:	https://aswhiteglobal.com	Job Function:	Finance
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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