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Medical Document Team Lead

Talentmate

Philippines

22nd April 2026

2604-18750-443

Job Description

Lead a high-performing team at a global provider of medical and document management services—trusted for accuracy, security, and reliability.

The Opportunity

Oversee a team responsible for managing and delivering critical medical records, driving performance, accuracy, and seamless workflow execution across operations.

Why join us?

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

“ ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

Oversee daily document management operations, ensuring timely and accurate handling of patient records
Lead, coach, and support a team to meet performance, quality, and turnaround time targets
Ensure accurate uploading and maintenance of records across portals and databases
Monitor workflows, prioritize tasks, follow up on missing or outstanding documentation, and resolve escalations as needed
Maintain compliance with data security standards and ensure accuracy in all record processing
Support training, onboarding, and continuous improvement initiatives to enhance team performance and processes

Key Criteria

At least 2 years of experience leading a healthcare/insurance document management team with hands-on experience in medical records processing or related field
Strong knowledge of HIPAA regulations and data privacy standards
Proven ability to manage high-volume administrative tasks with accuracy and efficiency
Excellent verbal and written English communication skills
Highly organized with strong time management skills and the ability to meet deadlines

Work setup:

Manila (BGC, Taguig): US Eastern time hours of 8:30AM to 5:30PM (8:30PM – 5:30AM PHT) with a full onsite model.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Manila National Capital Region
Company Website:	https://aswhiteglobal.com	Job Function:	Healthcare Administration
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

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