Manager Hotel Revenue Management

REQ12770 Manager, Hotel Revenue Management (Open)

Position Summary

Manager, Hotel Revenue Management maximizes hotel revenue through room inventory management, positioning, and rate controls. He/She also oversees the profitability, effectivity and overall performance of Premium Mass marketing programs including the Sales Incentive scheme. He/She leads a team in support of these objectives.

Primary Responsibilities

• Manages room inventory proactively across all sales channels and platforms and coordinates with stakeholders to ensure hotel occupancy and revenue are optimized.
• Ensures that the sales incentive scheme and its supporting policies are fair and motivate and reward high performers properly.
• Monitors and understands the competitive landscape and market dynamics, adjusting company strategies when necessary.
• Manages and directs analysts to drive business intelligence or analytics projects and translates data into insights and insights into actions.
• Ensures Data Mart’s completeness and cleanliness.
• Sets performance objectives, targets and budgeted expenditure and identifies training needs as required.
• Manages, mentors, and leads the team with efficient deployment of resources and reviews workflow to ensure resources are utilized in an effective manner.
• Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.
• Performs any other projects or tasks as assigned by the Director, Strategic Marketing
  
  

• Annual revenue and EBITDA for gaming and hotel
• Improvement in hotel revenue and in the effectiveness of the sales incentive scheme
• Timely completion of delegated tasks with accuracy
• High commitment in delivering and improving customer service, internally or externally
  
  

• Preferably 5 years of experience in the field of Yield/Revenue Management and Analytics with at least 3 years in a managerial position; Marketing and operations experience in the gaming or hospitality industry is an advantage.
• Proven track record in highly numerate and analytical roles
  
  

• English language skills are mandatory.
• Knowledge of the Opera Property Management System is critical.
• Highly proficient in SAS e-Guide and SAS programming
• Highly proficient in MS Word, Excel & Power Point
• Comprehension of data structure of various systems downloads, integrations, and processes
• Knowledge in Casino Mathematics is an added advantage.
• Good interpersonal and communication skills
  
  

• Adheres to and supports the Company’s Vision & Values
• Motivates others to achieve business objectives and common goals and working as a team.
• Aligns the plans of individual business units and functions with the overall strategic direction and positioning of the Company.
• Achieves agreed objectives and accepts accountability for results.