Licensed Care Management Nurse Medical VA Caregiver

About The Role

We are seeking a Licensed Medical Nurse/Caregiver Virtual Assistant to support a U.S.-based clinical care management team. This role is ideal for a healthcare professional who is experienced in patient coordination, documentation, and compliance, and who can confidently support clinical operations in a remote setting.

U.S. Care Management licensure is required for this role.

Key Responsibilities

Clinical & Administrative Support

• Provide remote administrative and clinical support to ensure smooth daily operations
• Manage client intake and onboarding processes
• Schedule clinicians for home visits using the EMR/EHR system
• Maintain accurate, up-to-date medical records
  
  
  

• Communicate with patients, families, and caregivers via phone, email, and secure platforms
• Answer patient inquiries within scope of practice (no diagnosing)
• Assist in the creation and documentation of care plans under licensed supervision
• Coordinate follow-ups, referrals, and care continuity
  
  
  

• Ensure full compliance with HIPAA, company policies, and U.S. healthcare regulations
• Support insurance billing processes and documentation
• Generate invoices, manage vendor coordination, and track required documentation
• Maintain confidentiality and patient-centered care standards at all times
  
  
  

• Active U.S. Care Management license (mandatory)
• Minimum 1 year of recent healthcare or medical experience (home health or care management preferred)
• Strong working knowledge of EMR/EHR systems
• Excellent written and verbal English communication skills
• High attention to detail and strong organizational skills
• Ability to work independently in a remote environment
  
  
  

• CNA, MA, RN, LPN, or Home Health Aide certification
• Experience with insurance billing or care coordination
• Experience supporting home health, hospice, or care management programs
• Familiarity with telehealth or remote patient coordination
  
  
  

• High school diploma or equivalent (healthcare or medical office training preferred)
• Reliable high-speed internet and personal smartphone
• Current immunizations and state-required health tests (as applicable)
• Ability to work flexible hours and participate in on-call rotations if required
• Strong commitment to confidentiality, compliance, and patient-centered care
  
  
  

• 100% remote healthcare role
• Meaningful work supporting patient care and outcomes
• Collaborative clinical team environment
• Opportunity for long-term placement and professional growth