License Compliance Analyst

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

As part of the Global License Compliance Team, will contribute in maximizing revenue by ensuring all customers are reviewed and scheduled for annual audit, as well as creating opportunities for non-compliant customers.

Role will be based in Manila, reporting to Senior Manager in charge of the Licence Compliance Analysts and Specialists whose primary responsibility is to ensure audits are carried out globally across our product and customer portfolio and creating pipeline for Sales to pursue. Role will be coordinating with different lines of business and functions (Sales, Finance/Billing/Contracts, Legal, Customer, Support, Product, etc.), globally.

Responsibilities & Deliverables

Your deliverables will include, but are not limited to, the following:

• Identify customers due for audit and establish contractual right to audit and licence terms.
• Collaborate with different functions in initiating audit and identifying correct audit contact.
• Initiate audits with customers and escalate accordingly to facilitate delivery to Finastra of audit results.
• Analyse audit reports and determine compliance or otherwise to contract.
• Create Sales Opportunities for non-compliant customers.
• Maintain records of all audit transactions and communications within Salesforce.com.
• Reach out to other functions (Sales, Legal, Product) where required to gather missing information.
  
  

Required Experience

• Experience within a Contract Administration environment at either an operational or transactional level gained from a global, fast paced team with integrated and matrix ways of working
• Experience working in an environment where accuracy and attention to detail are paramount as well as time-critical SLAs.
• Excellent internal stakeholder management and customer service skills.
• Experience in analyzing information, making recommendations and influencing the end result.
  
  

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.
  
  

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

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