Lab Coach Integration Manager

Complex systems don’t scare you. They energize you.

As our Lab Coach Integration Manager, you won’t just manage workflows — you’ll bring harmony to moving parts that impact real lives. You’ll feel the pride of transforming fragmented processes into one seamless, reliable experience. Every order placed. Every sample processed. Every result delivered with clarity. Because of you.

You’ll be the bridge between vision and execution — the steady voice that translates big ideas into clear action. You’ll create calm where there was confusion. Alignment where there was friction.

Purpose: Own end-to-end lab-to-coach integrations, translating business and operational needs into clear technical execution.

Key Responsibilities

• Analyze and document business, lab, and operational requirements.
• Translate requirements into clear, actionable technical specifications.
• Serve as intermediary between product owners, lab operations, vendors, and the app development team.
• Evaluate scope, feasibility, and developer estimates objectively.
• Improve integration quality as new lab tests are introduced regularly.
• Coordinate with external vendors for requirement clarification and user testing.
• Maintain neutrality and systems-level oversight across integrations.
  
  

• Strong experience translating business requirements into technical documentation.
• Systems thinking and ability to evaluate scope and feasibility.
• Experience working cross-functionally with product, operations, and technical teams.
• Strong communication skills across technical and non-technical stakeholders.
• Comfortable working overlapping US & Manila time zones
  
  

• Experience in lab operations, health services, or similar environments.
• Experience working with API-driven vendors or third-party integrations.