KYC Analyst - ShopeePay

Job Description

We are seeking a diligent and detail-oriented KYC (Know Your Customer) Analyst to join our team. The

ideal candidate will play a critical role in ensuring compliance with regulatory requirements and

mitigating risks associated with customer onboarding and transactions. This position requires strong

analytical skills, attention to detail, and a commitment to upholding integrity and security standards.

Key Responsibilities

• Conduct thorough and accurate verification of customer identities and documentation in accordance with KYC policies and procedures.
• Review customer profiles, transactional activities, and risk factors to identify potential red flags and suspicious behavior.
• Perform enhanced due diligence on high-risk customers and transactions, including PEPs (Politically Exposed Persons) and sanctions screening.
• Collaborate with internal stakeholders, including Compliance, Legal, and Operations, to address KYC-related issues and escalate concerns, as necessary.
• Stay informed about regulatory requirements, industry best practices, and emerging trends in KYC and anti-money laundering (AML) compliance.
• Monitor and analyze customer data and transaction patterns to detect unusual activity and potential instances of fraud or financial crime.
• Maintain accurate and up-to-date records of KYC documentation, customer interactions, and investigative findings.
• Assist in the development and implementation of KYC-related policies, procedures, and training programs.
• Contribute to the continuous improvement of KYC processes and systems to enhance efficiency and effectiveness.
  
  

• Bachelors degree in Banking and Finance, Business Administration, Finance, or related field.
• Minimum 2 years of experience in KYC analysis, preferably within the financial services, e-commerce, or fintech industry.
• Strong understanding of KYC principles, AML regulations, and compliance requirements.
• Excellent analytical skills, with the ability to interpret complex data and identify patterns or discrepancies.
• Detail-oriented and meticulous, with a commitment to accuracy and integrity in KYC documentation and procedures.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
• Proficiency in MS Office applications and familiarity with KYC software and tools.
• Professional certifications in AML/KYC compliance (e.g., CAMS, ACAMS) are a plus.