HR Generalist

About High Scale

We’re High Scale — a future-focused, data-obsessed agency on a mission to revolutionize video advertising on TV and social media. Imagine if Amazon’s relentless customer obsession met SpaceX’s daring ambition. Our 120-person team of creatives, innovators, and strategists is scaling fast—poised to deliver breakthrough content for lifestyle, fashion, and beauty brands that demand results. In 2025, we’re expanding to 200+ team members worldwide and partnering with 100+ top DTC and Retail brands. If you love building systems that power humans—not just processes—keep reading.

Why This Role Matters

Our growth is only as strong as the people driving it. Behind every viral campaign and production breakthrough, there’s a culture built on ownership, creativity, and ambition. That’s where you come in.

As HR Generalist, you’ll be the backbone of our people operations—balancing empathy with execution, compliance with creativity, and systems with heart. From onboarding and benefits to culture and performance, you’ll ensure that every High Scale team member feels seen, supported, and ready to achieve out-of-this-world results.

What You’ll Do

• Drive People Operations at Scale
• Manage core HR functions including onboarding, payroll coordination, benefits, and compliance across multiple states and countries.
• Build and refine processes that scale seamlessly as we grow from 120 to 200+ employees in 2025.
• Partner with department heads to forecast hiring needs and ensure smooth workforce planning.
• Champion Company Culture
• Keep our “Bezos–Musk” DNA alive—customer-obsessed, fast-moving, and relentlessly innovative.
• Lead engagement initiatives, events, and recognition programs that make High Scale the place for top-tier creative and operational talent.
• Support DEI initiatives and foster an inclusive, performance-driven environment.
• Own Onboarding & Employee Experience
• Build a best-in-class onboarding process (remote + in-person) that sets new hires up for success from day one.
• Create programs that maintain strong connection and culture across teams and time zones.
• Support Compliance & Employee Relations
• Ensure compliance with labor laws, benefits administration, and workplace policies.
• Manage employee relations with empathy and fairness, resolving conflicts proactively and protecting company culture.
• Build Data-Driven HR Systems
• Use metrics and analytics to measure engagement, retention, and performance.
• Implement HR tech tools that increase transparency and scalability.
• Create dashboards that turn people data into strategic insights.
• Partner with Leadership
• Collaborate with the executive team to align HR strategy with company growth objectives.
• Translate big-picture goals into tactical, people-first programs that drive performance and morale.
  
  

• Experienced HR Professional
• 3–6 years of HR experience, ideally in fast-growing creative, tech, or agency environments.
• Strong knowledge of employment laws, benefits, and compliance in the U.S. (global experience a plus).
• Culture-Builder & People Advocate
• You balance empathy with accountability.
• You know how to foster engagement and drive results without losing the human touch.
• Process-Minded Innovator
• You see HR systems not as paperwork—but as engines that power people to perform.
• You’re always optimizing and automating for efficiency and clarity.
• Analytical & Strategic
• Comfortable with data, KPIs, and reports that turn people metrics into action plans.
• You think like a business partner, not just a policy enforcer.
• Adaptable & Growth-Oriented
• You thrive in fast-moving, ever-evolving environments.
• You love a challenge, embrace feedback, and never stop learning.
  
  

• Competitive Compensation.
• Growth Opportunities: Be a key player in building HR systems and culture from the ground up during a hypergrowth phase.
• Relentless Innovation Culture: Fail fast. Learn faster. Celebrate big wins, dissect close calls, and keep iterating.
• Professional Development: Access to leadership programs, HR conferences, and training to sharpen your edge.
  
  

• Your proudest HR project or initiative
• Why High Scale’s mission resonates with you
• One bold idea for scaling culture during rapid growth