HR Administration Officer

What We Do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

HR Administration Officer 2 processes and oversees HR transactions and carries out administrative work in a consistent manner and in accordance with rules and regulations. S/he also provides support and guidance on issues within their area of expertise to HR Administration Officer 1. In the field, this role is typically in charge at country level for payroll, absence management and any type of PAC data.

Accountabilities & Functional Responsibilities

• Processes transactions and carries out administrative work according to procedure.
• Oversees transactions and administrative work.
• Takes part in implementing the Manila Shared Services Centres best practice.
• Takes part in optimizing processes and updating documentation.
• Is responsible at country level for the quality of HR administrative data (payroll, absence etc)
  
  
  

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
  
  
  

• HR Administration Team Leader
• HR Manager 3-4
  
  
  

• In MSSC, provides administrative services to 3,700 staff under Geneva contract.
• In the field, operates in a complex environment with 500 and more employees.
  
  
  

• Internally, in the Manila Shared Services Centre, interacts with staff who encounter administrative issues, fellow members of the HR administration team at, and the HR Administration Specialists at headquarters. In the field, interacts with HR Officers and HR Assistants in the Delegation and sub-sites
• Externally, may have relationships with external contacts.
  
  
  

• University degree, professional diploma or equivalent experience.
• Good command of English.
• French language skills an asset.
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems.
  
  
  

• Typically 3-5 years professional experience.
• Minimum three years’ experience in a shared services environment.
• Proven experience in HR administration, mainly in tasks related to their function.
• Knowledge of and experience in HR services, including workflows, processes and key performance indicators.