Head Of Revenue Protection

About WebBeds

Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the WebBeds business at www.webbeds.com

WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

The Revenue Protection & Generation function within WebBeds Transformation plays a pivotal role in safeguarding and accelerating revenue growth through a combination of strategic leadership, process optimisation, and innovation.

The Head of Revenue Protection will be responsible for leading and evolving this function, shaping the vision, strategy, and execution of all revenue optimisation activities. This includes overseeing automation-led revenue protection, managing manual intervention processes, driving targeted improvement initiatives, and leading a team of specialists to deliver measurable commercial impact.

The role requires a commercially minded leader with strong analytical capability, stakeholder influence, and the ability to translate data insights and process improvement opportunities into tangible revenue outcomes.

In This Role You Will

• Strategic Leadership: Develop and execute the global strategy for revenue protection and generation, ensuring alignment with organisational priorities and transformation objectives.
• Revenue Optimisation: Identify, prioritise, and deliver initiatives to maximise revenue recovery and growth, including waiver management optimisation, margin improvement, and supplier negotiation frameworks.
• Team Leadership & Development: Lead, coach, and empower a team of Revenue Protection Specialists and Leader to deliver high-impact commercial outcomes. Foster a culture of accountability, innovation, and continuous improvement.
• Performance Management & Reporting: Establish robust metrics, dashboards, and tracking mechanisms to measure performance, highlight opportunities, and communicate impact to senior stakeholders.
• Automation & Process Excellence: Partner with Automation, Operations, and Commercial teams to enhance revenue through process automation, ensuring issues are identified, prioritised, and resolved swiftly.
• Stakeholder Engagement: Build strong, collaborative relationships with internal and external stakeholders, including Commercial, Product, and Supplier Management teams, to align on strategies and share insights.
• Innovation & Continuous Improvement: Drive ideation and experimentation across the team to identify new revenue opportunities. Champion a test-and-learn approach and scale successful initiatives globally.
• Risk & Revenue Protection: Oversee frameworks for identifying and mitigating revenue leakage, ensuring that financial risks are minimised and revenue integrity is maintained across systems and processes.
• Global Collaboration: Operate flexibly across time zones to ensure alignment between regional teams and central functions. Lead effective knowledge sharing and best practice dissemination across markets.
  
  

The skills we would love to see in your suitcase!

Revenue Growth: Demonstrable increase in revenue and margin generated or protected through team-led initiatives.

Operational Efficiency: Reduction in process inefficiencies and improved automation success rates.

Team Performance: Achievement of individual and team targets, engagement, and development outcomes.

Data Accuracy & Reporting: Timeliness and accuracy of insights shared with leadership.

Innovation Success Rate: Quantity and commercial impact of new ideas piloted and scaled.

Stakeholder Satisfaction: Positive feedback from internal and external partners on collaboration and outcomes.

Revenue Leakage Reduction: Decrease in avoidable losses through strengthened controls and proactive intervention across all Revenue generating initiatives.

Demonstrable leadership experience, including managing cross-functional or geographically dispersed teams.

Strategic thinker capable of balancing long-term direction with hands-on delivery.

Highly analytical with a data-driven approach to decision-making.

Excellent communication and stakeholder management skills, with the ability to influence at senior levels.

Results-oriented, adaptable, and comfortable working in fast-paced, transformational settings.

Proactive problem-solver with strong organisational and prioritisation skills

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe 🌎
• Dynamic environment with the chance to grow, influence & impact change ⚡
• Disruptive, fast-growing market leader within travel & endless possibilities 💼
• Culture built on collaboration🤝 empowerment and innovation 💡
  
  

Find out more about the WebBeds business at www.webbeds.com -

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